0 Items

Why WPX is a #1 choice for hosting YOUR WordPress website

by | Aug 5, 2024 | Uncategorized

Image

Why WPX is a #1 choice for hosting YOUR WordPress website

Article Image

Are you searching for the perfect web hosting solution for your WordPress website? Look no further than WPX, the top choice for website owners who demand speed, security, and exceptional performance. WPX has revolutionized WordPress hosting with its cutting-edge technology and customer-focused approach.

WPX offers a comprehensive package that goes beyond basic website hosting. With lightning-fast CDN, robust security measures, and SSL certificates included, WPX ensures your site runs smoothly and securely. Their intuitive control panel, scalable hosting options, and competitive pricing make WPX an ideal choice for businesses of all sizes. In this article, we’ll explore why WPX stands out as the go-to WordPress hosting provider for ambitious website owners.

WPX Hosting Overview

WPX Hosting has become a leading choice for WordPress website owners seeking speed, security, and exceptional performance. To understand why, let’s explore the company’s history, its WordPress focus, and its robust hosting infrastructure.

Company History

WPX Hosting’s journey began in 2013 when Terry Kyle and Georgi Petrov founded Traffic Planet Hosting [4]. Their goal was to change the mediocre status quo in the web hosting industry. The company’s mission was clear: to revolutionize WordPress hosting and simplify the customer experience [5].

In 2016, the company rebranded to WPX Hosting, adopting a shorter name that reflected its evolving identity [4]. This change marked a significant milestone in the company’s growth and commitment to innovation.

Over the years, WPX has achieved several notable accomplishments:

  1. Reduced average live chat response time to under 30 seconds [4].
  2. Won numerous independent speed tests [4].
  3. Built their own Content Delivery Network (CDN) [4].
  4. Introduced the “Fixed For You guarantee” – a service where WPX fixes any issues that take a customer’s site offline [4].

WordPress Focus

WPX Hosting specializes in WordPress hosting, offering a service tailored to optimize the performance and security of WordPress websites [9]. This focus allows WPX to provide several advantages:

  1. Optimized Performance: WPX’s web servers are fine-tuned for WordPress, ensuring faster loading times and smoother operation [9].
  2. Enhanced Security: With WordPress-specific security measures in place, WPX protects against common threats targeting WordPress sites [9].
  3. Simplified Management: WPX’s managed services reduce the time spent on administrative tasks, allowing users to focus on content and design [9].
  4. Expert Support: The support team at WPX specializes in WordPress, providing valuable assistance for troubleshooting and optimization [9].
  5. Automatic Updates: WPX handles core, theme, and plugin updates automatically, keeping sites secure and functioning optimally [9].

Hosting Infrastructure

WPX Hosting has invested significantly in its infrastructure to deliver top-notch performance and reliability:

  1. Custom-built CDN: WPX is the only host in the world with its own custom-built Content Delivery Network, which they call WPX XDN [5]. This network helps load websites faster for visitors worldwide [11].
  2. SSD Technology: In 2015, WPX introduced SSD storage, revolutionizing data storage with better speed, durability, and energy efficiency [4].
  3. Global Data Centers: WPX has expanded its reach with data centers in multiple locations, including the United States, Great Britain, and Australia [4].
  4. High Uptime: WPX guarantees a 99.95% uptime, ensuring websites remain accessible and reliable [11].
  5. DDoS Protection: The WPX XDN utilizes hybrid DDoS protection, combining multiple mitigation services for enhanced security [11].

WPX Hosting’s infrastructure is designed to handle resource-intensive websites without compromising performance. In 2023, they introduced WooCommerce plans specifically for e-commerce sites with high resource demands [4].

To experience the benefits of WPX Hosting firsthand, readers can sign up using this link: https://wpx.net/?affid=11815

In conclusion, WPX Hosting’s dedication to WordPress optimization, coupled with its robust infrastructure and customer-centric approach, has positioned it as a top choice for website owners seeking reliable, high-performance hosting solutions.

Blazing Speed and Performance

WPX Hosting has revolutionized WordPress hosting with its focus on delivering exceptional speed and performance. This commitment to excellence is evident through their innovative use of cutting-edge technologies and custom-built solutions.

SSD Storage

At the core of WPX’s blazing speed is their use of Solid-State Drive (SSD) storage. SSDs offer significantly faster read and write speeds compared to traditional hard disk drives (HDDs) [15]. This technology enables WordPress websites hosted on WPX to load much faster, enhancing user engagement and reducing bounce rates.

The benefits of SSD storage for WordPress hosting include:

  1. Faster hosting speeds: SSDs store data on microchips without moving parts, resulting in quicker data transfer and website loading times [15].
  2. Improved security: SSD hosting is more resistant to physical damage, providing better data protection [15].
  3. Enhanced SEO and conversions: Faster loading times contribute to better search engine rankings and higher conversion rates, especially beneficial for e-commerce sites and high-traffic blogs [15].

Custom-built Caching

WPX has developed a unique approach to caching, moving away from traditional full-page caching methods. Their custom-built caching solution is designed to handle the dynamic nature of modern websites effectively.

Key aspects of WPX’s caching approach include:

  1. Focus on code quality: Instead of relying heavily on full-page caching, WPX emphasizes writing efficient code and optimizing database queries [17].
  2. Scalability: Their solution is designed to handle normal traffic and sudden spikes without depending solely on caching [17].
  3. Selective use of transients: WPX recommends using transients for frequently accessed data that doesn’t change often, improving performance without overloading the database [17].

This approach allows WPX to deliver fast loading times while maintaining the dynamic functionality of modern WordPress sites.

Global CDN

WPX has developed its own Content Delivery Network, now called the XDN (eXceptional Delivery Network). This custom-built solution significantly enhances website performance for visitors worldwide.

Key features of the WPX XDN include:

  1. Global reach: With over 37 end points worldwide, the XDN ensures fast content delivery to visitors from various locations [19].
  2. Optimized for WordPress: The XDN is specifically designed to work seamlessly with WordPress sites, enhancing performance beyond generic CDN solutions [19].
  3. Dramatic speed increases: Visitors from locations like Berlin, Sydney, Johannesburg, or Tokyo experience significantly faster loading times due to content being served from nearby servers [19].

The WPX XDN has proven its effectiveness in independent speed tests, outperforming other CDN-powered hosting companies in terms of raw speed [19].

To experience these performance benefits firsthand, readers can sign up for WPX using this link: https://wpx.net/?affid=11815

By combining SSD storage, custom-built caching, and their global XDN, WPX Hosting delivers exceptional speed and performance for WordPress websites. This technology stack ensures that sites hosted on WPX load quickly for visitors worldwide, enhancing user experience and potentially improving SEO rankings and conversion rates.

Rock-Solid Security Measures

WPX Hosting takes security seriously, offering a range of measures to protect websites. Their approach combines advanced technology with proactive support, ensuring a secure environment for WordPress sites.

DDoS Protection

WPX employs a robust defense against Distributed Denial of Service (DDoS) attacks. Their custom XDN (WPX Cloud) uses hybrid DDoS protection, blending various mitigation services [27]. This dynamic system allows WPX to switch between services as needed, providing flexible and effective protection.

The company’s origin server locations each use a single DDoS mitigation service provider, which varies by location [27]. This setup enables WPX to protect its origin datacenters against multi-million packet per second attacks [22].

WPX has carefully chosen DDoS mitigation service providers for each of its data centers:

  1. USA: Path.net
  2. Europe (UK): Voxility
  3. Australia: 5gnetworks.au

To enhance security further, WPX uses a reCaptcha system. Failed attempts are logged, and if they exceed a set limit or show bot-like behavior, the IP address gets blocked at the network level [22]. This proactive approach helps prevent unauthorized access attempts.

Malware Removal

WPX goes above and beyond in malware protection and removal. They scan websites daily for malware, often cleaning infected files as soon as they’re detected [27]. However, during high workload periods, immediate cleaning might not always be possible. Therefore, WPX encourages website owners to monitor their sites for suspicious behavior.

If a website infection occurs despite security efforts, the WPX Security Team will clean the site for free [25]. This service includes:

  1. Removal of all malware code
  2. Possible reinstallation of WordPress core files
  3. Removal of infected plugin/theme files

After cleaning, the Security Team provides recommendations to prevent future infections [25]. To keep websites secure, WPX uses ClamAV with paid third-party detection lists for daily automated scans [22]. These scans detect common malware heuristics, such as the use of base64_encode, base64_decode, and other PHP functions often used by hackers.

WPX is also implementing ImunifyAV+, which will significantly boost the productivity of the malware cleanup team by allowing single-click cleanup of infected files [22].

Automatic Backups

WPX understands the importance of data protection and offers a comprehensive backup system. They create daily backups of all websites and keep them for 28 days [27] [28]. These backups are stored securely on a separate server [30].

The backup system focuses on essential WordPress files and databases:

  1. Backups include files in native WordPress folders (root folder, wp-admin, wp-content, and wp-plugins) [30].
  2. Archive files (tar, tar.gz, tar.bz2, zip, 7z, and rar) are skipped [30].
  3. Archives created by user-installed backup plugins are also skipped [30].

Website owners can access and restore these automatic backups at any time through the WPX control panel [30]. It’s important to note that these backups are in a format compatible only with WPX systems and cannot be downloaded for local storage [30].

For added flexibility, WPX offers a Personal Backups option. This feature allows users to create backups before making website changes. These personal backups are kept for 24 hours and use the website’s allocated disk space [30].

To experience these robust security measures firsthand, readers can sign up for WPX using this link: https://wpx.net/?affid=11815

WPX’s multi-layered approach to security, combining DDoS protection, malware removal, and automatic backups, provides website owners with peace of mind. This comprehensive strategy helps ensure that WordPress sites hosted on WPX remain secure and operational, even in the face of evolving online threats.

Intuitive Control Panel

WPX Hosting offers a streamlined interface designed with advanced WordPress users in mind. The control panel provides easy access to essential tools and features that enhance the WordPress experience [33].

User-friendly interface

The WPX control panel strikes a balance between modern functionality and simplicity. While not overly flashy, it provides users with all the necessary options to manage their hosting effectively [31]. From the client area, users can:

  1. Manage hosting products
  2. Search the knowledge base directly
  3. Open new support tickets
  4. Request site migrations [31]

The settings button allows users to change PHP versions and manage modules on their websites [31]. This level of control is particularly useful for developers and advanced users who need to fine-tune their WordPress environments.

WordPress management tools

WPX Hosting shines with its suite of tools designed specifically for WordPress users [33]. The “manage WP” button provides access to a range of powerful features:

  1. One-click WordPress installation (even in subdirectories)
  2. Automatic core updates
  3. Auto-update settings for plugins and themes
  4. Force updates for plugins and themes
  5. One-click staging site creation
  6. Temporary URL creation with auto-disable timer [31]

These tools streamline WordPress management, making it easier for users to maintain and update their sites. The staging environment is particularly valuable for testing changes before applying them to live sites.

Site migration service

WPX Hosting stands out with its exceptional site migration service. They offer free migrations handled by their experts, ensuring no downtime for your site [33]. This service is available for all account types:

  1. Business Accounts (5 site plan): Up to 5 complete website migrations
  2. Professional Accounts (15 site plan): Up to 15 complete website migrations
  3. Elite Accounts (35 site plan): Up to 35 complete website migrations [38]

All migrations include respective emails and are done manually by expert WPX staff [38]. The process is typically completed within 24 hours, once all necessary information is provided [39].

For added security, every migrated website is scanned for malicious code. If malware is detected, the WPX Security team will clean the website for free, potentially extending the migration time to up to 72 hours [38] [39].

It’s important to note that while standard migrations are free, certain scenarios may incur additional charges:

  1. Re-migration of a website within 365 days: $98 (excluding VAT) [38]
  2. Migration involving domain changes: $98 (excluding VAT) per site [38]
  3. Express Migration service: $100 (excluding VAT) [39]

WPX also supports Multisite installations, offering free migration for existing Multisite setups [38] [39].

To experience WPX’s intuitive control panel and migration services, sign up using this link: https://wpx.net/?affid=11815

The combination of a user-friendly interface, powerful WordPress management tools, and comprehensive migration services makes WPX Hosting an excellent choice for WordPress users seeking a streamlined hosting experience.

Top-Notch Customer Service

WPX Hosting has built a reputation for providing exceptional customer support. Their commitment to customer satisfaction is evident in their approach to service delivery and the quality of their support team.

Live Chat Support

WPX has chosen live chat as their primary support channel. This decision stems from their belief that real-time human interaction offers a superior customer experience [46]. By focusing on live chat, WPX aims to:

  1. Provide immediate assistance for technical issues
  2. Minimize waiting times for responses
  3. Offer a more personal touch to customer interactions

The live chat support is available 24/7, including holidays and weekends [48]. This ensures that customers can get help whenever they need it, regardless of their time zone or schedule.

Knowledgeable Staff

WPX invests heavily in training its support team to ensure they can handle a wide range of issues. The company’s approach to staff development includes:

  1. Comprehensive training programs
  2. Opportunities for career growth
  3. Fostering a collaborative work environment

One employee shared their experience, stating, “I’ve come to the company without any WordPress/Linux knowledge, few months into my training I already knew so much that I could assist pretty much any client!” [43]. This emphasis on continuous learning enables the support team to tackle complex issues effectively.

The support team at WPX is structured to handle most issues without the need for escalation or transfers between departments [46]. This approach allows for faster resolution times and a more seamless customer experience.

Fast Response Times

WPX prides itself on its rapid response times. According to their data, they average around 30 seconds or less for initial response times [46]. This claim is independently verified by the third-party chat software they use, Live Chat (formerly Live Chat Inc) [46].

To achieve these impressive response times, WPX has:

  1. Structured their support team efficiently
  2. Implemented a 24/7 rota system
  3. Focused their resources on live chat support

The support team works on a rotating schedule, including day, night, and 12-hour weekend shifts, with four days between shifts [45]. This ensures consistent coverage and allows the team to maintain their high standards of service.

WPX’s commitment to fast response times extends beyond just answering quickly. They strive to resolve issues promptly as well. Their “Fixed For You Guarantee” demonstrates their dedication to solving customer problems efficiently [48].

To experience WPX’s top-notch customer service firsthand, readers can sign up using this link: https://wpx.net/?affid=11815

Customer testimonials highlight the effectiveness of WPX’s support team. One customer shared, “Ivan G was an absolute star and set up everything for me WordPress, SSL etc. I am a total novice at domain hosting and previous experiences with other domain hosting providers was not good, so I was really pleased to have this level of help” [40].

While WPX primarily uses live chat, they also offer a ticket system for issues that may require more time or escalation to different departments [48]. In such cases, customers are kept informed about when to expect a reply, maintaining transparency throughout the process.

The support team at WPX goes beyond just technical assistance. They aim to provide friendly and personable care, offering both technical instructions and courtesy [45]. This approach helps create a positive experience for customers, even when dealing with frustrating technical issues.

Scalable Hosting Solutions

WPX Hosting offers a range of scalable hosting solutions designed to accommodate websites of all sizes and traffic volumes. Whether you’re just starting or managing a high-traffic site, WPX has a plan to suit your needs.

Multiple plan options

WPX provides three main hosting plans to cater to different website requirements:

  1. Powerstore: This entry-level plan is ideal for smaller websites or those just starting out. It includes:
    • Up to 1 website
    • 20 GB storage
    • 300 GB bandwidth
    • Up to 8 GB RAM
    • Up to 10 PHP Workers
    • 2 CPU Cores [49]
  2. Superstore: A mid-range option suitable for growing websites:
    • Up to 3 websites
    • 50 GB storage
    • Unlimited bandwidth
    • Up to 36 GB RAM
    • Up to 40 PHP Workers
    • 3 CPU Cores [49]
  3. Hyperstore: The top-tier plan for high-traffic websites:
    • Up to 5 websites
    • 100 GB storage
    • Unlimited bandwidth
    • Up to 80 GB RAM
    • Up to 80 PHP Workers
    • 4 CPU Cores [49]

Each plan comes with additional features such as free malware removal, 30-second average support response, free fixes if a site goes offline, and a 99.95% uptime guarantee [49].

Easy upgrades

WPX makes it simple to upgrade your hosting plan as your website grows. To upgrade your current plan:

  1. Log into your WPX account and locate the upgrade button.
  2. Select your desired plan from the available options.
  3. Review the upgrade details and confirm your selection.
  4. The system will generate a new invoice based on the price difference and remaining time in your billing cycle.
  5. Once payment is processed, the upgrade is initiated immediately [52].

If you need assistance with the upgrade process, WPX’s support team is available via live chat, typically responding in less than 30 seconds [52].

High-traffic capabilities

WPX Hosting is well-equipped to handle high-traffic websites. Their infrastructure is designed to ensure fast loading times and optimal performance, even during traffic spikes.

Key features for high-traffic sites include:

  1. Lightning-fast loading speeds: WPX boasts average global page loading speeds of just 0.21 seconds, making it one of the fastest WordPress hosting services available [56].
  2. Custom Content Delivery Network (CDN): WPX’s proprietary XDN (eXceptional Delivery Network) has 37 endpoints worldwide, ensuring fast content delivery to visitors regardless of their location [50].
  3. Unlimited bandwidth: Both the Superstore and Hyperstore plans offer unlimited bandwidth, allowing your site to handle large volumes of traffic without restrictions [49] [50].
  4. Scalable resources: As your traffic grows, you can easily upgrade to plans with more RAM, PHP workers, and CPU cores to maintain optimal performance [49].
  5. Technical SEO benefits: Fast loading times and improved user experience contribute to better search engine rankings, potentially driving more traffic to your website [56].

For websites that require even more resources, WPX offers custom solutions. Their team can tailor a plan to fit your specific needs, ensuring your site has the necessary bandwidth and resources for unstoppable scaling [55].

To experience WPX’s scalable hosting solutions firsthand, sign up using this link: https://wpx.net/?affid=11815

By offering a range of plans, easy upgrade options, and high-traffic capabilities, WPX Hosting ensures that your website can grow without limitations. Whether you’re running a small blog or a large e-commerce site, WPX has the scalable solutions to support your online success.

Competitive Pricing Structure

WPX Hosting offers a range of competitive pricing plans designed to cater to various website needs. Their pricing structure combines affordability with premium features, making it an attractive option for WordPress users.

Plan Features

WPX provides three main hosting plans:

  1. Powerstore: This entry-level plan is ideal for smaller websites or those just starting out.
  2. Superstore: A mid-range option suitable for growing websites.
  3. Hyperstore: The top-tier plan for high-traffic websites.

Each plan comes with specific features tailored to different website requirements. For instance, the Powerstore plan includes up to 1 website, 20 GB storage, and 300 GB bandwidth. The Superstore plan offers up to 3 websites, 50 GB storage, and unlimited bandwidth. The Hyperstore plan provides up to 5 websites, 100 GB storage, and unlimited bandwidth [49].

All plans include essential features such as:

  • Free malware removal
  • 30-second average support response
  • Free fixes if a site goes offline
  • 99.95% uptime guarantee [49]

WPX also offers scalable solutions. As your website grows, you can easily upgrade to plans with more RAM, PHP workers, and CPU cores to maintain optimal performance [49].

Free Add-ons

WPX Hosting stands out by offering several valuable add-ons at no extra cost:

  1. Custom Content Delivery Network (CDN): WPX’s proprietary XDN (eXceptional Delivery Network) has 37 endpoints worldwide, ensuring fast content delivery to visitors regardless of their location [50].
  2. Unlimited Free Site Migrations: WPX provides unlimited free site migrations from any other hosting company, usually completed within 24 hours [61].
  3. Free SSL Certificates: All plans come with unlimited free SSL certificates, enhancing website security [61].
  4. Free Basic Email Service: Unlike many newer WordPress hosts, WPX offers a free basic email service [61].
  5. Free Malware Scanning and Removal: WPX provides free malware scanning and removal, a service for which some hosts charge significant fees [61].

These free add-ons significantly enhance the value of WPX’s hosting plans, making them even more competitive in the market.

Refund Policy

WPX Hosting offers a customer-friendly refund policy, providing peace of mind to new users:

  1. 30-Day Money-Back Guarantee: WPX has a 30-day refund policy for all hosting plans. If you cancel your hosting account within the first 30 days of sign-up, you’ll receive a full refund [64].
  2. Eligibility: The 30-day money-back guarantee applies to both monthly and annual subscriptions. For monthly payments, only the first monthly payment is eligible for a full refund [64].
  3. Cancellation Process: To cancel your WPX hosting account and request a refund, you can do so from your WPX hosting account within the first 30 days [64].
  4. Exceptions: Some services and purchases are not covered by the refund policy:
    • Domain-related purchases (renewals, buying a domain, domain transfers, etc.)
    • Express migration, paid migration (with domain name change), and paid optimization services
    • Fees and purchases under $5 USD without VAT [64]
  5. Automatic Billing: If you don’t cancel your WPX hosting account, billing for the hosting services will be automatically charged (either monthly or yearly) depending on your original subscription [64].

It’s important to note that WPX reserves the right to refuse a refund at their discretion if they believe the refund policy is being consciously abused [64].

To experience WPX’s competitive pricing and premium features, sign up using this link: https://wpx.net/?affid=11815. With its combination of affordable plans, valuable free add-ons, and customer-friendly refund policy, WPX Hosting offers a compelling package for WordPress users seeking quality hosting solutions.